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Privacy Policy

Last updated: June 4, 2026

Who we are

TxRx Data is a software company based in Jacksonville, Florida, United States. We offer SaaS solutions for IP Multiviewing, IP Mediarouting, and SRT workflows for legacy broadcast devices. Our website address is: https://www.txrxdata.com

What data we collect and why

Contact form submissions

When you fill out the contact form on our website, we collect your name, email address, phone number (optional), and message. We use this information solely to respond to your inquiry. This data is stored in our WordPress database and transmitted via WP Mail SMTP to our email inbox.

We do not sell, rent, or share your contact form data with any third parties, except as described below under Service Providers.

Cookies

Our website uses cookies. A cookie is a small text file stored on your device when you visit a website. We use the following types of cookies:

Necessary cookies — Required for the website to function. These include cookies set by our GDPR/cookie consent tool (CookieYes) to remember your cookie preferences. These cannot be disabled.

Analytics cookies — We do not currently use analytics cookies (such as Google Analytics) on this website.

Third-party cookies — Cloudflare Turnstile, used on our contact form to prevent spam, may set cookies or use browser signals to verify that form submissions are made by humans. Cloudflare’s privacy policy is available at https://www.cloudflare.com/privacypolicy/

You can control non-essential cookies through our cookie consent banner, which appears on your first visit.

Server logs

Like most websites, our web server automatically records basic technical information when you visit, including your IP address, browser type, pages visited, and the date and time of your visit. These logs are used for security and troubleshooting purposes and are not linked to personally identifiable information.

Service providers

We use the following third-party services to operate our website. Each has its own privacy policy and data handling practices:

  • GoDaddy — Web hosting. Your data may be stored on GoDaddy servers in the United States. https://www.godaddy.com/legal/agreements/privacy-policy
  • Cloudflare — CAPTCHA verification on contact forms. https://www.cloudflare.com/privacypolicy/
  • CookieYes — Cookie consent management. https://www.cookieyes.com/privacy-policy/
  • WP Mail SMTP / SendLayer — Email delivery for form submissions. https://wpmailsmtp.com/privacy/

We do not use advertising networks, social media tracking pixels, or behavioral profiling tools on this website.

How long we keep your data

Contact form submissions are retained in our database for as long as necessary to fulfill your inquiry and for our legitimate business records. You may request deletion of your data at any time (see Your Rights below).

Server logs are typically retained for 30 days.

Cookie preference records are stored for 365 days, after which you will be asked for your preferences again.

Data security

We take reasonable technical and organizational measures to protect your personal data, including SSL/TLS encryption for all data transmitted to and from our website, restricted access to our WordPress admin area, and security hardening via Really Simple Security.

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your rights

Depending on where you are located, you may have the following rights regarding your personal data:

All users:

  • The right to know what personal data we hold about you
  • The right to request correction of inaccurate data
  • The right to request deletion of your data
  • The right to withdraw consent for cookie use at any time via the cookie settings link in our footer

European Union / EEA users (GDPR):

  • The right to data portability
  • The right to object to processing
  • The right to lodge a complaint with your local supervisory authority

California residents (CCPA/CPRA):

  • The right to know, delete, and opt out of the sale of personal information. We do not sell personal information.
  • The right to non-discrimination for exercising your privacy rights

Texas residents (TDPSA):

  • The right to access, correct, and delete personal data we hold about you
  • The right to opt out of the sale of personal data and targeted advertising. We do not engage in either.

To exercise any of these rights, contact us using the information below. We will respond within 30 days (or as required by applicable law).

Children’s privacy

Our website and services are directed at business and technical professionals in the broadcast industry. We do not knowingly collect personal data from anyone under the age of 16. If you believe a minor has submitted data through our contact form, please contact us and we will delete it promptly.

Links to other websites

Our website contains links to external sites including vista.txrxdata.com, rumo.txrxdata.com, srtaddon.com, and third-party sites. This privacy policy applies only to www.txrxdata.com. We are not responsible for the privacy practices of other websites.

Changes to this policy

We may update this privacy policy from time to time. The “Last updated” date at the top of this page will reflect any changes. We encourage you to review this page periodically.

Contact us

For privacy-related questions, data requests, or concerns:

Email: info@txrxdata.com
Contact form: https://www.txrxdata.com/#contact-here